Privacy Policy

Effective Date: 01 April 2023

At Spacebound Labs, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our visualization services. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect:
- Personal Information: We may collect personal information, such as your name, email address, phone number, and billing details, when you submit inquiries, request quotes, or engage in our services.
- Project Details: To provide customized visualization services, we may collect project-related information, including design files, images, and project specifications.
How We Use Your Information:
- Service Delivery: We use the collected information to deliver the visualization services you request, meeting your project requirements.
- Communication: We may use your contact information to respond to your inquiries, provide updates on projects, and communicate important information.
- Improving Services: Your feedback and project data help us enhance our services and cater to your evolving needs.
Data Security:
- We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
- Access to your personal information is restricted to authorized personnel only, who are bound by strict confidentiality obligations.
Third-Party Disclosure:
- We do not sell, trade, or transfer your personal information to outside parties without your explicit consent, except for service providers involved in delivering our services.
- In some cases, we may share project details with contracted artists, designers, or collaborators working on your visualization project to ensure high-quality results.
Data Retention:
- We retain your personal and project-related information for as long as necessary to fulfill our contractual obligations and legal requirements.
- Upon project completion, we may retain your data in an anonymized form for analytical or historical purposes.
Your Rights:
- You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the provided contact information.
- You can unsubscribe from marketing communications at any time by following the instructions in the emails we send.
Updates to Privacy Policy:
- We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will be posted on our website with the effective date.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments will be checked through an automated spam detection service.

For any questions or concerns about our Privacy Policy or the data we collect, please contact us at hello@spaceboundlabs.com. Thank you for trusting Spacebound Labs with your visualization needs.